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Tele Marketing Executive - Gurgaon  

Tlc Relationship

0-2 Yrs : Delhi/NCR, Gurgaon.

Keyskills : telemarketing, tele marketing executive, sales,

Job Description :

**We are in search of immediate joiners**

The candidate should be having atleast 6 months experience into telesales.

The candidate must have good communication skills.

Qualification - Any Graduate

Experience - Min 6 months

6 days working, sunday fixed off.

Timings - 9:30am-6:30pm

Salary - upto 21k

Location - Gurgaon

Interested candidates can call on 8287480011.

Guest Relations Manager   

Tlc Relationship

0-2 Yrs : Delhi/NCR, Gurgaon.

Keyskills : Guest relations executive, guest relation, hospitality, reservations, gre, bookings, guest handling, hotel, reservation, hotel industry

Job Description :

We are looking for Guest Relations Manager who are suppossed to handle the following -

- Welcome and meet the guests and members during meal times at the restaurants and resolve any queries plus generate leads for new memberships.

- Explore opportunities for member engagement at Hotel Banquet events with a Program Help Desk to generate memberships

- Generate leads for the tele calling team from the reservation log books, business card drops, flyer drops etc. Ensure Program Flyers are preseented with each cheque and membership packs and posters are displayed at a prominent location

- Maintain and build good working relationship with the hotel teams to facilitate training and handle queries relatng to any members or new customers and ensuring that the loop is closed in a satisfactory and timely manner

- Self motivated and driven to proactively engage with guests to drive sales, and manage the Member Help Desk where relevant

- Engage in Direct Sales Actively during non busy hotel hours to generate leads and new memberships . Manage and drive all Program Kiosk/ Desk at any event inside or outside the hotel

- Support the Member Help Desk on the phone when required

GENERAL -

- Ensure end of the day check list like Reservations sent for the day, bookings for the weekend etc are correct and then ensure these guests are met

- Repetitive and very harsh feedback must be escalated to the client/company in a timely manner for a prompt corrective response

- Escalating any issue in the program which does not dhere to company policy immediately to the executive manager and CEO if required

- Follow all hotel and company standards and grooming, policies etc.

- Maintain confidentiality of all the data

Salary upto - 25k

6 days working rotational off

Location - Gurgaon

Interested candidates can call on  8287480011

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