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Quality Analyst for Bpo  

Career Marshal

3-8 Yrs Delhi/NCR.

Keyskills : Call Center,Voice Process,BPO Voice,Call quality,Feedback,Communication Skills,Quality Audit,Customer Experience

Job Description : !! We Are Hiring !! Quality Analayst !! Location: Delhi/NCR Salary: Negotiable Experience: 3 to 8yrs Roles & Responsibilities: Evaluate and Manage process performance on Call Quality, FCR (First Call Resolution),....